You know how it goes: you discover a company that pleases you and can’t stop raving about it to friends and family. I’ve been like that regarding Amazon for some years. These days I mainly used Amazon France: books, toys, cameras, you name it. In the last couple of years I’ve spent more than 2000 Euros with Amazon France. I was what I would think of as a Good Customer.
I was even, ironically, signed up as one of their Premium Customers, which ensured they got even MORE business out of me!
I liked their prices – not always cheapest, but close enough.
I liked their web-site.
I liked their customer service – when something “went wrong” they would sort it out. It has to be said, though, that my experience of Amazon’s customer service is more based upon dealing with Amazon UK in times past, not so much with Amazon France.
So I was a keen customer and advocate, and spent oodles of money with Amazon. So how come today I cancel my Premium account and, once my final orders have limped in some time next week, will cancel my whole account and never, ever, darken their web site again? Continue reading Amazon France – Adieu, not Au Revoir
Yesterday I realised
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